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Europe, the Middle East, and Africa

Susanna Pitts

Global Head of Product Strategy Management

Susanna Pitts is Global Head of Product Strategy Management at Essence. Over her seven years at the agency, Susanna has driven meaningful change in a sustainable and collaborative way. She has been part of Essence’s evolution from 200 to over 2,000 employees and has laid the foundations for growth, through facilitating strategic roadmaps and change programs.

Susanna launched Essence’s Global Citizenship program in EMEA, inspiring Essentials to make a difference in their communities and building partnerships with charities such as Unicef. She has helped to grow the agency’s volunteer participation from 8% to an industry leading 50% within three years.

Susanna began her career in technology and banking, holding business management roles at Barclays Capital, Lucent Technlogies and Liquid Capital Group. Outside of Essence, she is a Non-executive Director (Trustee) on the board of The Junior League of London, a charitable organization dedicated to strengthening and transforming our community through effective action and leadership of well-trained volunteers.

Based in London, Susanna holds an MBA in business management from John Hopkins University.